Information Specialist/Records Specialist
At Taft, we work as one team, driven and committed to helping our clients succeed. A full-service law firm with more than 875 attorneys and approximately 1,500 on our team, we have the collaborative approach, advanced technological resources, and depth of services that make us a preeminent law firm in the Midwest.
Taft is seeking an Information Management Specialist/Records Specialist to support our Information Governance team in Taft’s Cleveland and Indianapolis office.
Taft’s Information Management (IM) Specialists are a part of the Information Governance (IG) program. Their main responsibilities include directly supporting attorneys, case teams, and administrative teams in managing client and firm information per firm standards and processes. Requiring an attention to detail and a commitment to excellent customer service, this position offers an introduction to managing information in the legal environment to those who are new to the field. For those familiar with IM working with Taft will allow Specialists to advance their skills, with opportunities for advancement, within a firm committed to the success of its personnel.
Duties & Responsibilities:
- Support the IG Operations Manager in implementing Taft’s IM standards and processes in assigned office(s)
- Ensure all onsite containers are indexed and located within the firm’s information tracking application, iCompli
- Process requests from legal case teams for containers and barcodes
- Manage all locations designated to the custody of the onsite IM Specialist(s)
- Assist Taft’s Matter Mobility team in processing physical information into and out of any assigned office(s)
- Collect all physical information associated with a client’s request to transfer their information
- Review per firm standards and memorialize results in iCompli
- Index physical information provided to Taft into iCompli
- Assist Taft’s Retention/Disposition team in processing physical information identified as eligible for destruction
- Collect all physical information identified for destruction
- Review per firm standards and memorialize results in iCompli
- Provide required metrics on office(s) IM activities
- Support firmwide IM training to office personnel
- Collaborate with the IG Operations Manager and other IM Specialists to improve operations for the firm and assigned office(s)
- Assist with other duties, as assigned
Requirements:
- Bachelor’s degree or two to three years of professional services experience
- Excellent computer skills – high proficiency with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
- Experience in Information Management (preferred)
- Ability to work both independently and collaboratively with individuals at all levels and across all Taft offices
- Superior communication skills and excellent attention to detail
- Collaborative, team-oriented approach to work
Candidates interested in the Cleveland office should apply here.
Candidates interested in the Indianapolis office should apply here.