Taft Cincinnati attorney Susan Appel will be a featured panelist for the upcoming webinar, “The Complaint/Dispute Data You Should be Tracking and What to do With it,” presented on March 21 by Accounts Recovery. The panel will highlight how to map and track consumer complaint data effectively to provide insight into trends and how to utilize that data to enhance customer engagement.

For more information or to register for the webinar, visit here.

Appel represents both lenders and borrowers in acquisition financings, asset-based lending, and project financings. She has nearly 20 years of experience as deputy general counsel for one of the country’s leading financial management servicing companies and routinely advised on matters related to FinTech, privacy, and litigation.